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Guides

Managing Your Organization

How to manage members, roles, and settings for your organization.

This guide is for organization owners and admins.

Viewing your organization

Your organizations appear under Orgs in the navigation. Tap an organization to see its detail page, which shows:

  • Organization name and info
  • Member list (for admins and owners)
  • Events run by the organization
  • Management actions (owners and admins only)

Managing members

Adding a member

Organization admins and owners can add members directly:

  1. Open the organization detail page.
  2. Go to the Members section.
  3. Tap Add Member.
  4. Search for the user by name or email.
  5. Select their role (Member, Admin, or Owner).
  6. Confirm.

The user is immediately added with the selected role.

Changing a member's role

  1. Open the organization detail page.
  2. Find the member in the Members list.
  3. Tap their name to open their membership detail.
  4. Change the role using the role selector.
  5. Save.

Only owners can grant or change the owner role. Admins can manage members and change roles between Member and Admin, but cannot elevate to Owner.

Removing a member

  1. Open the member's detail page within the organization.
  2. Tap Remove from Organization.
  3. Confirm.

Removing a member revokes their org access immediately. It does not remove them from events they're already registered for.

Member roles recap

RoleCan create eventsCan manage membersCan change roles
OwnerYesYesYes (including Owner)
AdminYesYesMember ↔ Admin only
MemberNoNoNo

Viewing org events

All events owned by the organization are listed on the org detail page. Staff (admins and owners) see events at all statuses. Members see published events.

Tap any event to open it, or tap New Event to create one under this organization.

Applying to the platform

If your organization is not yet on Paddles Up, use the Apply page to submit an application. You'll need to provide:

  • Organization name
  • Website
  • A brief description of your club and intended use

Applications are reviewed manually. You'll be notified once your organization is approved and activated.

Accepting payments (Stripe)

To accept paid registrations, link a Stripe Standard Connect account from the Admin app at https://admin.paddlesup.io. The old per-organization Stripe view inside the Register app was removed — Stripe configuration now lives app-wide under Payments for registrants and inside Admin for owners.

See Linking Stripe for the step-by-step.

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